As a property manager or landlord, you'll likely be asked to give a reference for a previous client from time to time. If you had a positive experience with the client, this should be no problem.
However, telling the truth about a negative interaction, without badmouthing, can sometimes be tricky. It is your responsibility to be honest but you also want to avoid any potential legal problems with your previous tenant. This puts you in quite the predicament. Luckily, we have some tips to walk you through. Honesty is the best policy.